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Return Policy

Thanks for shopping at thebackroommtl.com

All sales are FINAL SALE and are subjected to an Exchange or Store Credit within the first fourteen days after receiving the item.

Return

Exchange or Store Credit

  • You have 14 calendar days to return an item from the date you receive your purchase for an exchange or store credit, only if item is damaged during the shipping process; your purchase must be unused and in the same condition that you received it.
  • Your purchase must be in the original packaging.
  • Your purchase needs to be returned with proof of purchase.
  • Once we receive your returned purchase, we will inspect it and notify you that we have received your returned purchase
  • We will immediately notify you on the status of your returned purchase once we have receive the item. If your returned purchase is approved, we will initiate an Exchange or Store Credit. All store credit may take up to five business days to be received…

            Items that are on sale cannot be returned or exchanged

Shipping

  • You are responsible for paying for your own shipping costs for returning your item; therefore shipping costs are non-refundable. 

Contact Us

For any other questions, Contact Us.